Exceptional Albany Service
We love a good news story!
This one came across our desk and we want to share how our awesome ACCI members are at servicing our community! Big thumbs up to all involved!
Hi, just a quick note to acknowledge some exceptional service we received from a multitude of people over the June long weekend.
Making our annual pilgrimage for the Albany Classic "Around the Houses" we decided to bring our boat too.
However just outside Mt Barker, on Friday afternoon, we shredded a tyre on the trailer also obliterating one mudguard. Upon changing tyres and arriving in Albany I started to sort replacement parts.
Firstly, Wayne at Bob Jane T marts was super helpful and unfortunately didn't have the tyres we needed in stock. He then rang around and referred us to Sam at Beaurepaires - Albany who was able fit them that afternoon.
We then went to BCF where a lovely lady referred us to GB Marine for a replacement mudguard. Grant went above and beyond and phoned several businesses seeking a replacement.
He then referred us to Nigel at Westerberg Marine who was equally helpful. We were back in business before 5pm.
Amazing community spirit and customer service, a credit to all of the businesses involved and a reflection on the majority of people working in the service industry in Albany.
Heath and Veronica Bennett
Safety Bay WA